1. Agreement to Terms
These Terms and Conditions ("Terms") govern your access to and use of the websites, applications, platforms, and software-as-a-service products (collectively, the "Services") operated by Dodman Group and its subsidiaries and affiliates ("Dodman Group", "we", "our", or "us").
By accessing or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.
If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and references to "you" shall include both you as an individual and that organisation.
2. About Dodman Group
Dodman Group is a technology company that provides SaaS products and digital services. Our subsidiaries include Dodman AI and Dodman Digital. These Terms apply collectively to Dodman Group and all subsidiary and affiliated websites and platforms, including those operated by Dodman AI and Dodman Digital. Individual subsidiaries may publish supplementary terms applicable to their specific services; in the event of conflict, the more specific subsidiary terms shall prevail for that service.
3. Eligibility
To access and use our Services, you must:
- ›Be at least eighteen (18) years of age, or the age of majority in your jurisdiction if higher
- ›Have the legal capacity to enter into a binding agreement
- ›Not be prohibited from receiving our Services under applicable laws
- ›Provide accurate, current, and complete information when creating an account
By using our Services, you represent and warrant that you meet all eligibility requirements. We reserve the right to suspend or terminate accounts where eligibility requirements are not met.
4. Account Registration and Security
4.1 Account Creation
Certain features of our Services require you to create an account. You agree to provide accurate and complete information during registration and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
4.2 Account Security
You must notify us immediately at security@dodman.group if you become aware of any unauthorised access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
4.3 One Account Per User
Unless expressly permitted, you may not create more than one account per individual, or create an account on behalf of another person without their express authorisation.
5. Acceptable Use
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- ×Use the Services for any fraudulent, deceptive, or unlawful purpose
- ×Violate any applicable local, national, or international law or regulation
- ×Transmit any unsolicited or unauthorised advertising, spam, or promotional material
- ×Upload, transmit, or distribute any content that is defamatory, obscene, offensive, or infringes third-party intellectual property rights
- ×Attempt to gain unauthorised access to any part of the Services, our systems, or networks
- ×Interfere with or disrupt the integrity or performance of the Services or third-party data
- ×Reverse engineer, decompile, disassemble, or attempt to derive the source code of our software
- ×Use the Services to collect or harvest personal data of other users without authorisation
- ×Impersonate any person or entity or misrepresent your affiliation with any person or entity
- ×Use any automated means (bots, scrapers, crawlers) to access or interact with the Services without our prior written consent
We reserve the right to investigate and take appropriate action against any violation of this section, including suspension or termination of accounts and referral to law enforcement authorities.
6. Subscription Plans and Payment
6.1 Subscription
Certain Services are offered on a subscription basis. By subscribing, you agree to pay the applicable fees as set out on our pricing pages or as agreed in a separate order form or contract. All fees are stated exclusive of applicable taxes unless otherwise indicated.
6.2 Billing
Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). You authorise us (or our payment processor) to charge your nominated payment method for all fees due. If payment fails, we may suspend access to the Services until outstanding amounts are settled.
6.3 Free Trials
Where we offer a free trial, you will not be charged during the trial period. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial period ends.
6.4 Price Changes
We reserve the right to modify our pricing at any time. We will provide at least thirty (30) days' notice of any price increase, which will take effect at your next renewal date. Your continued use of the Services after the effective date of a price change constitutes acceptance of the new pricing.
6.5 Refunds
Except as required by applicable law or as expressly stated in our refund policy, all fees are non-refundable. If you believe you have been charged in error, please contact us at billing@dodman.group within thirty (30) days of the disputed charge.
7. Intellectual Property
7.1 Our Intellectual Property
All content, software, technology, trademarks, trade names, logos, and materials forming part of the Services are owned by or licensed to Dodman Group and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except as expressly provided herein.
7.2 Your Content
You retain ownership of any content, data, or materials you upload, submit, or create using our Services ("Your Content"). By providing Your Content to us, you grant Dodman Group a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce, and display Your Content solely to the extent necessary to provide the Services.
You represent and warrant that you own or have the necessary rights to Your Content and that Your Content does not infringe any third-party rights or violate any applicable law.
7.3 Feedback
If you provide us with feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, irrevocable, royalty-free licence to use and incorporate such feedback without any obligation to you.
8. Third-Party Services and Integrations
Our Services may integrate with or provide access to third-party platforms, applications, or data sources. We are not responsible for the availability, accuracy, or content of any third-party services. Your use of third-party services is governed by their respective terms and privacy policies. We recommend reviewing those terms before enabling any integration.
9. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the results obtained from use of the Services will be accurate, reliable, or meet your requirements.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DODMAN GROUP AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
Our total aggregate liability to you shall not exceed the greater of: (a) the total fees paid by you to Dodman Group in the twelve (12) months immediately preceding the event giving rise to liability; or (b) one hundred US dollars (USD 100).
The limitations in this section shall apply to the fullest extent permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of certain types of liability; in such jurisdictions, our liability shall be limited to the minimum extent required by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Dodman Group and its subsidiaries, affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- ›Your use of or access to the Services in violation of these Terms
- ›Your breach of any representation or warranty made in these Terms
- ›Your violation of any applicable law or third-party rights
- ›Any content you submit, post, or transmit through the Services
12. Suspension and Termination
12.1 By You
You may terminate your account at any time by following the account closure process within the Services or by contacting us at support@dodman.group. Termination of your account does not entitle you to a refund of any prepaid fees.
12.2 By Us
We reserve the right to suspend or terminate your access to the Services, with or without notice, if we determine in our sole discretion that you have violated these Terms, engaged in fraudulent or abusive behaviour, or if required by applicable law. We will endeavour to give reasonable notice where possible.
12.3 Effect of Termination
Upon termination, your right to use the Services ceases immediately. We may delete Your Content in accordance with our data retention policy. Provisions of these Terms that by their nature should survive termination shall do so, including Sections 7, 9, 10, 11, 13, and 14.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of laws principles.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall first be subject to good-faith negotiation between the parties. If the dispute is not resolved within thirty (30) days of written notice, either party may refer the matter to mediation under the rules of the Nairobi Centre for International Arbitration (NCIA), failing which the dispute shall be finally settled by arbitration under those rules.
For users located in the European Union, nothing in these Terms affects your right to bring a claim before your local courts or competent regulatory authority under applicable EU consumer protection law.
For users in other jurisdictions, we comply with applicable local dispute resolution requirements to the extent mandated by law.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and any applicable subscription agreement or order form, constitute the entire agreement between you and Dodman Group regarding the Services and supersede all prior agreements, representations, and understandings.
14.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
14.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.
14.5 Force Majeure
We will not be liable for any failure or delay in performance of our obligations under these Terms due to causes beyond our reasonable control, including acts of God, natural disasters, pandemics, war, government actions, internet or telecommunications failures, or third-party service disruptions.
14.6 Language
These Terms are drafted in the English language. In the event of any conflict between an English version and a translated version, the English version shall prevail.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the revised Terms on our websites with an updated effective date and, where appropriate, by email notification. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.
If you do not agree to the revised Terms, you must stop using the Services and close your account.
16. Contact Information
If you have any questions about these Terms or our Services, please contact us:
Dodman Group — Legal Team